OFFICE HOURS
Our office is open 8:30-5:00 PM Monday-Friday
Please call number 904.468.2589 for additional questions outside of business hours. (Text/Call Friendly)
CHECK-IN & CHECK OUT
This property is self-check-in (KEYLESS!) and you will receive the pre-check-in instructions five days before your arrival. You will receive your door code on the AFTERNOON OF ARRIVAL.
EARLY CHECK-IN/LATE CHECK-OUT:
During our busy season, more than likely early check-in/late check-outs will not be possible; we MUST allow adequate time for our housekeeping professionals to be able to properly clean and inspect your unit before you come. Please plan your arrival time accordingly. Check-in is at 4:00 pm, and check-out is 10:00 am. Thank you for your understanding!
CANCELLATION:
*FOR CANCELLATIONS OUTSIDE OF 30 DAYS: THERE IS A NON-REFUNDABLE FEE OF 50% OF YOUR TOTAL RESERVATION for Airbnb; VRBO is 90%
*FOR CANCELLATIONS WITHIN 30 DAYS, THERE IS NO REFUND. (Please disregard if you booked via AIRBNB, as the billing is done strictly via them)
PAYMENTS:
50% IS DUE AT RESERVATION CONFIRMATION, THE BALANCE WILL BE CHARGED AUTOMATICALLY 60 DAYS BEFORE ARRIVAL. A REMINDER EMAIL WILL BE SENT 70 DAYS OUT. (Please disregard if you booked via AIRBNB, as the billing is done strictly via them)
DAMAGE DEPOSIT HELD AT CHECK-IN:
Upon check-in, a HOLD for $500 will be placed on your card and released three days after checkout if no damage occurred during your stay. (Please disregard if you booked via AIRBNB, as the billing is done strictly via them)
